What Our Customers Are Saying

The staff is very informative. Prices on units are great. And the unit I rented is clean and secure

Easy & quick renting process and the staff is very friendly and welcoming!

I arrived in Cincinnati and had a unit the same day. No fuss. Kind and courteous staff. New facilities with plenty of security.

It was super easy and efficient to sign up for a storage unit online! Picked the size, then picked my starting date. I immediately received a confirmation that included the unit number, gate code, etc... I loved the ease of being able to do this all online! The storage unit itself was extremely clean, as are the entire grounds. We are very happy we chose Deerfield Self Storage.

Easy online application and when I stopped by the office to ask a question they went above and beyond to make sure I was all set. Great facility

The application process was easy breezy. Walked us to our unit and showed us the exact unit we would be getting. Showed us the key in process and key out process, also made sure our code worked. Would definitely recommend!

Move-in for me was FLAWLESS. I was able to reserve my unit online. Was able to sign and get all unit information electronically. The storage facility and the unit itself was pristine and clean! I feel really good about my items being safely secured here. And, the customer services has been excellent!

The staff at Deerfield Self Storage is great. The rent is competitively priced and the place is nice and clean. Very well maintained. Definitely would recommend Deerfield Self Storage to anyone with short term or long term needs.

Could not ask for a more knowledgeable person at the desk. Took the time to show me various units/sizes. Clean facilities. Well kept

Extremely knowledgeable and friendly staff would recommend to family

Easy in and out. Clean and new makes for a more secure space for my important stuff close to home and very convenient

The guy that help me was very nice. Showed me the different sizes of the units. Very clean and easy to get n out of. I totally would use them when needed

Signed up online without a glitch Personable employee there to provide the rules and all the issues including keys entry code and billing Facility and unit were clean and appeared to be well maintained

Personnel were very helpful in finding and securing space for car storage. Cost is very reasonable as well.

Staff is very helpful and courteous. Good Rates. Immaculately clean, well lit facility. Place looks brand new. Everything feels very safe and secure. I am very happy there.

We were moving from out of state to Ohio and needed to rent storage units long distance. I can’t say enough about how helpful the office staff were after I reserved 2 units on line and was unsure of the next step. We arrived in Ohio on Friday and went to see the units so we could direct the moving truck as to how to enter. Again we met Shirley at the office who was most helpful. The property itself is clean and not units that we were rented were very clean, the building well lit and security good. Also office hours and access hours are very good. I would definitely recommend Deerfield Storage.. Moved out of storage today after 7 months. The place is still immaculate. staff continue to be helpful. All around nice place. If you need storage in this area use them!

Got my storage unit within 2 hours of making the first call. thanks!

They were very helpful and friendly. Unit is nice, clean and well lit. Like the code in / code out process and the gate.

Staff is friendly and very helpful. Easy access in and out to your storage unit. I like that there are cameras on the property!!

Excellent communication! Julie was amazing. Explained everything in detail. They provide online services as well so can reserve unit online and save time! I especially like the access is until 11pm when the others I checked had access to only 9pm. This helped make my decision as well as having alarms on every unit!

Clean, well kept, great security system, friendly staff

Very nice storage with great people in the office

Great, safe location to store your stuff with a very friendly staff. At the time I rented (12/2020) they were the cheapest by for for a 15x20 rental. They also offer many move in specials so try and catch them at the right time. Overall, great storage place that I highly recommend.

Super convenient to be able to set everything up online since I was coming from over an hour away and have a unit reserved within minutes. Storage units are clean and well maintained and definitely a good value.

Great facility, service and staff are very friendly & helpful, the site is clean. I highly recommend!!

Great facility!! Awesome customer service, Julie was exceptional!! Made my experience hassle-free!! Thank you!!

Very clean, new, storage units with easy access. Friendly staff as well

Staff is very helpful, and the units are very safe and clean!

Nice place to store your items before you move. Easy to navigate website as well.

Great costumer service! Friendly and helpful staff made renting the storage unit quick and easy. Definitely recommend!

Peter was very helpful and professional. He showed me a few units and gave me the insight to the different units. This is a brand new complex and I would recommend this to anyone.

Good

Great service! They were very professional and quick with getting my storage set up. The facilities were clean and new looking.

wonderful experience and very helpful staff. I was able to rent a unit online and move my stuff within an hour to the storage on a SUNDAY!

The facility was very clean and the security cameras are a plus. Rental personnel were pleasant and very helpful.

Secure and well maintained

They were open on a Sunday which was really helpful when we were in a pinch to get some stuff moved into storage. We were checked in efficiently and with ease. Storage unit was extremely clean and all areas felt very safe. A little pricey, but you get what you pay for. Would recommend!

Best service, best location

Our belongings are safe and secure at Deerfield Storage. Reliability and affordability were key when we searched for a convenient storage location within close proximity to my freshman son’s university. Being 700 miles away and knowing that the stored items will be easily accessible and in good shape come move-in time in August is money well spent. Plus, this business offers tremendous money-saving offers for first-time renters. Everyone we spoke with and met was pleasant and efficient. I highly recommend Deerfield Storage.

Convenient location. Competitively prices. Easy and convenient access. Secure. Helpful staff.

Just rented a unit from Deerfield Self Storage. I spoke with the customer service center as I had questions about my account. The representative was very helpful, but what I appreciated the most was the personal phone call back that I received from the Deerfield storage management. He was very helpful in answering my questions and assured me that my account was all set up and my unit was secured. Good customer service is very important to me and that is why I rated Deerfield Storage a "5".

Very clean premises. Set up of a storage unit was very easy. The staff is extremely helpful and informative.

Clean, secure facility. Friendly and professional staff. All my needs and expectations in storage are met at this establishment. Great deals offered to get you started. I was able to set up my lease agreement on their website with ease. Online payment options available. I would definitely recommend.

This is a great place to store your precious belongings. The units are very clean and well taken care of,and very well secured. Julia and Peter are very professional and friendly. I highly recommend this place. 👍🏽👍🏽

Awesome clean space and great people to work with

First week in and everything seems great. Facility is new, clean, and no issues with my unit or climate control. Buggy available at one end or the other in the building so that helps. I was able to sign up, pay, and get my entry code easily. I’d suggest this place and convenient location for me.

Just recently started using this facility. I am impressed with cleanliness, gate security, perimeter fencing, individual unit alarms, solid concrete access roads.

Convenient location with competitive rates. Very clean snd secure. Friendly service. Would recommend.

TLDR: Great staff and call center. New units, very clean. Advanced alarm system. Con. Tight space to maneuver very large trucks and watch out for traffic turning left out of there. Super friendly staff. The folks who are the third part selling on the phone are great. I think it was Joan that I was in contact with. From a QC call center consultant she hit all the marks for satisfaction. The staff in the office are friendly as well as holds their promises for follow up. We had to change units to a larger one and was able to keep the same deal as we had with the smaller unit. There was some confusion with the way the computer worked but the agent was able to follow up with an email from the manager on how next month and future billing will look like. The units are clean, updated, and armed. The security there is premium and you do have to pay for storage insurance. The site is a little closed and cumbersome so large move in trucks are tough but will fit if you know what you are doing and is just fine for trucks and cars to get in and out of.

Nice place. Very secure.

They are a great place to store my items till I have the space.

Excellent facility. Easily accessible for the moving company to deliver and retrieve my home furnishings. Clean and secure at a good price ! I highly recommend Deerfield Self Storage.

The staff here are very nice and helpful. The facilities are super clean. I appreciate the cameras around the property, but I wish there were more.

Great place, great rates, great people.

Moving to Ohio from out of state. Very friendly staff, great move in incentives and storage unit is very clean. This unit will definitely help make my move transition easy!

Peter made it super easy and pleasant for us to get just the storage space we needed. We were under a lot stress and he was very empathetic. The whole premises is spotless, well maintained as well as a good security system. Thank you very much for your excellent service, Peter and others we spoke with during the process. We highly recommend Deerfield Self Storage for all your storage needs!

Very clean and easily accessible. Staff has been great. Securing a storage unit online was quick and easy

Deerfield Storage is a fabulous facility. They make it easy to reserve units on-line, make payments , view account info and they are very helpful if you struggle with the access code- like forgetting the # AND the facility is very clean and convenient!!

Julie was wonderful!! She was so helpful in correcting a mistake I made! The place is so clean and safe!! Everyone is so helpful!! And the prices are great!!

Management were very helpful and easy to work with. We will have no worries about security. Thanks again.

The management is outstanding. They offer new units that are very clean, secure, and affordable.

Very clean and very secure storage facility. On-line payment makes it easy to pay month by month or several months at a time.

Rented a storage unit online. Very easy and convenient. Arrived on contract begin date, greeted by very nice and accommodating lady. Again very easy and accommodating. Impressed with security and units. Would recommend to others.

Great customer service. Easy rental process. New units..

I needed a rental unit quick. I called around most were answering machines to only leave a message. Came across Deerfield online application was simple I...

We are very happy with our new storage unit. The unit is clean, the staff are very helpful and the alarm system is great.

Great place! Very clean and high tech. Great pricing too!

Beautiful facility, great service and secure. Very easy rental process.

Super clean place and professional people. Quiet and secure, easy to get in and out

We're pleased with this facility. It's clean and kept up, and the staff there are very helpful. We feel like our belongings are safe and secure.

My buddy and I wanted a place to store hour cars, but still be able to take them out when the weather was nice. We rented the largest unit available and were able to keep both our cars in there. Julia got us all set up in March and we have been there ever since! We are just now moving out because I bought a house. Very friendly, great hospitality, and very accommodating hours! Thank you Julia for making our time well worth it!

Manager Julie Jackson was very helpful. She showed us our options and explained pricing any policies quickly and understandably. The entire experience was pleasant and efficient. The property is new, very clean and the security seems more than adequate. If you need a storage facility in the Landen-Maineville area I would highly recommend Deerfield Self Storage.

Very clean and secure storage. Always felt we and our belongings were very safe. We use the climate controlled units and it is great. Highly recommend.

Best storage facility I have ever rented. Well-run, clean and good rates.

Very professional . Peter was very helpful, and we are happy with the experience.

Great facility, clean, protected, well maintained, good folks to deal with

Clean unit, helpful staff, and great price vs the competition! We actually moved from a different storage place because the prices and staff at Deerfield Storage are a million times better!

Excellent. Extremely clean and Managed Professional! Julie has rented to us at other storage facilities and does an excellent job! This is the BEST Storage Rental faculty in the State of Ohio. I’m a Veteran and have had to rent storage units, and this by far is the Best. Robin

Deerfield self storage is hands down the cleanest, nicest and affordable storage unit I’ve ever come across and no one can beat their customer service. The staff goes above and beyond to be available at any hour and put their customers first. I would recommend to anyone! Extremely pleased.

Very clean, very professional facilities. Security is top notch. Very impressed.

Easy online process, super nice property manager. New, clean, easy access.

No complaints here, solid facility all around, recommended.

Easy to sign up online. The unit is clean and easily accessible. Most importantly, when I have had a question a real person promptly answered my question!

Friendly manager who helped me find the right unit to fit my needs.

Friendly staff, clean and secure location. Just what I was looking for.

Property is clean and from what I can tell in the short time it has been opened, the maintenance is being upkept. No trash/litter going to/from the unit. The employee who rented me the unit was polite and explained many options. Very friendly. One negative - insurance. Don't like being told I had to take it. I possibly could get insurance elsewhere. But was told not an option that I had to take it.

Julie is so kind and helpful. She gives you all the ins and outs and willingly. The unit is secure and incredibly clean. We couldn’t be happier with the whole experience.

8/26/2020 -- I love this storage facility! It is hands down the BEST in the area (I looked into several) The access around the buildings is more than enough for two trucks to easily pass one another. The climate control buildings are always clean and the LED lighting is bright and welcoming. As a new storage customer and being a woman with young children, it was extremely important to me that we all feel SAFE accessing our unit. Deerfield Storage has exceeded my expectations! Peter and Julie are really amazing to work with also. Have questions? Sure thing! They are always there either in the office, or traveling around the property. Need to change to a smaller unit? No worries! They make everything simple and seamless! Thank you so very much! Sincerely, Carrie D.

It was so easy!! I did everything online and was able to go to my storage unit within 30 minutes. The unit itself was extremely clean. Thanks so much Deerfield Storage for such a great user experience.

Staff and ease of renting was a great experience. I found the units extremely clean and well maintained.

I am very happy with my experience here. Very happy with the unit I got as well. Easy access to my unit. Thank you for all your help. Thomas Derreberry

This storage facility is conveniently located and very organized. The grounds and units are in very good conditions and very clean. Would highly recommend this storage facility to anyone.

Couldn’t be more pleased with the facility, location and especially the service from the great staff. Peter and Julie are just good people and very easy to work with. The buildings are nice, very clean and have good lighting. As a woman I’ve felt totally comfortable coming and going into my units at various times of the day. Five stars!

I decided to go with Deerfield Self Storage due to the reviews. The reviews were accurate - very clean facilities, excellent customer service, great pricing, great security, etc. I also purchased moving supplies and enjoyed the lower prices compared to other suppliers. I highly recommend.

Peter was great to work with and made the sign-up process smooth & quick. Highly recommend.

Quick, easy, clean and safe. They were super helpful and this worked out perfectly for our needs. I really like the security features of the alarms and gate. The entire contents of our life is going into storage for a few months and it was super important to me that is was in a clean place, and secure.

Very nice storage, easy to get in and out.

This was my first time getting a storage unit. The nice lady in the office at Deerfield Self Storage was more than friendly, informative, and thorough! I went with an indoor climate control unit. The facility is extremely clean and easy to access. I'm so happy I chose Deerfield Self Storage and will refer people in the future! Thanks

THE ATTENDANT WAS FRIENDLY AND HELPFUL AND THE FACILITY IS IN EXCELLENT CONDITION

It was difficult to make contact at first via the phone. Eventually, when I went in person, I was received professionally and courteously.

Great place!

The storage facility is really nice, clean & secure. And the lady in the office was very kind and welcoming. I definitely recommend this facility.

Very happy with response to questions very happy with this new unit. Thank you danfield storage.

very friendly staff, and got me a storage unit right when I walked in. Was surprised by the registration fee and insurance amount, but I did get a 2nd month free so it ended up being what I thought I was going to pay anyway. Entry has a locked gate with a personal code, and units are easy to get too.

I paid much less than I expected. They didnt try to sell me a bunch of stuff.

This is by far the cleanest and most convenient climate controlled storage facility I have ever seen. The Facility Manager (Julie) is super-nice, congenial, and she rented a unit to us in less than 5 minutes - no hassle, everything done seamlessly online. In my opinion, there is no better storage place in Cincinnati that can hold a candle to Deerfield Self-Storage.

I am really impressed with the condition of this property. They have a very clean and secure well lit facility. I rented an indoor and outdoor unit and have observed cleaning crew there every time I stop by.

This particular location is convenient. I was particularly impressed with the cleanliness of the entire facility. I found the staff to be very accommodating.

The staff here are very committed to providing a "welcome" atmosphere and ease of doing business. They are "on spot" with any concerns that arise and maintain this facility exceptionally.

Great Facility. Clean and secure. Staff was professional and helpful.

Great experience and Julie is GREAT to work with! Highly recommend you see them for any storage needs.

Everything about renting this storage unit has been great. It is clean, well lit, secure and safe. I've had contact with 3 different staff members. Everyone has been so helpful. I highly recommend Deerfield Storage.

Prices are unbelievable, and the customer service is top notch!!!

AMAZING....so happy that I found this place, before following through with my original plans. I was able to get a 15’x10’ (yes....15’ wide)...able to access any and everything in the unit. Very clean, paved, and professional. Scott was a pleasure working with. Please consider Deerfield Self Storage the next time you need storage space. Tommy B. - Loveland, Ohio

Everyone was very helpful! The online rental was easy to navigate. There are supplies and equipment to assist in your storage move. If I had any questions, the staff was knowledgeable, courteous, and professional.

Deerfield Self Storage is a great new storage facility! Perfect location, super clean and secure, and Julie will take care of you!

I am very pleased with the Deerfield Self Storage. Julie was very helpful, informative and friendly. We have two 10'X20 'climate control units. They are very clean and secure.

Very nice place. Love that you can rent 100% online. New and very secure.

This is a new facility - a little out of the way, but easy to get to. People in the office are friendly and helpful. Prices are competitive. The storage units are in very good condition and security looks robust.

Extremely clean and well run. Lighting inside helps for nighttime. Very satisfied

Very new and clean. The process to rent storage was very simple. Nice size spaces.

Amazing in house service and over the phone! Great location, great size of storage units. Have many varieties in sizes so make sure you ask! Price is right, I did shop around! You also have security already added to each unit (peace of mind) Overall you will not be disappointed!!!

As new customers we have had a great experience. We rented two climate controlled units which were clean and spacious. We are happy so far.

Julie was fantastic, professional and very helpful in walking me through the sign up process. She made the process seamless and painless. Thank you!

This is a very nice, new facility, the owners and employees are very friendly and helpful, and they have good security. The 3 month initial rate for new customers is very good as well. This has been a very good overall experience for me, and I recommend them.

Customer service is top-notch five stars if I could give six stars I would very friendly staff very informative... Helped me with every detail...when we got to the storage for the first time we were pleasantly surprised how clean and neat everything was the storage unit was built very well... With concrete and the storage was wide as opposed to like a corridor long.... I would totally recommend this storage for your storage needs... Additionally I like the fact that each storage unit has its own individual alarm in addition to your lock and in addition to the gates and cameras so very secure

Front office personnel was helpful, knowledgeable and friendly. Storage unit was clean.

Absolutely couldn't be better!

Awesome experience & great staff & very clean units!!

This place is great! From the staff, to the security! The staff go out of their way to make sure you have everything you need. I love the carts that are readily available to move your things in. I definitely recommend Deerfield Self Storage.

First class location. Friendly and attentive staff.

Best storage cheap price. Friendly customer cervice

I'm not a person who leaves a lot of reviews. But this is well worth the time to rate how well this business is run. I can't believe renting a storage unit would be as pleasant as it was, and the guy who runs this is exceptional and friendly! The units are very clean and the price was the best of all the rental unit places that I have called about.

I am so pleased with Deerfield Storage. The staff is very helpful and accessible. I feel very safe when working in my unit early and in the evening. The units are clean, new and not musty. Paved driving areas with good drainage are a great upgrade. Thank you 5 stars!!! Karen O’Keefe realtor and owner of First Impression Staging

Magnificent!!!! Exceptional organized with well structured architecture and style. I would suggest this storage to anyone inside and/or outside the 275 loop. Thank you. 🙂

I am very happy with the people who work here and they have been very friendly and helpful. My only complaint is forcing me to buy your insurance even though I have plenty of coverage through my homeowners policy. I feel like this is wrong and very unnecessary.

Very clean and well kept place. The staff was very polite and helpfull.

Clean dry no bugs Very helpful and good service

Clean, secure units that are fairly priced. Great service from Frank, also.

Very professional, great storage area,reasonably priced.

The staff was very helpful and made renting easy. Everything looks very safe, secure & dry. The place is brand new and appears very soundly built & designed. I feel safe locking my personal treasures up here.

Very Professional, extremely detailed, clean, and totally up to date. The Gentleman on duty(I believe his name was Scott) seems very trustworthy and knowledgeable. I think this is going to be a wonderful place to store your personal things. I love the security system and cameras. I feel very safe and protected. Thank you!!